For Partners and Vendors
Give partners their own desk, inside yours.
Partner organisations get a dashboard, their own requests and templates, notifications and an audit trail — isolated from your internal data but connected to the same customers.
Sound familiar?
Partners email three different people and copy the founder.
Vendor requests have no status anyone can check.
Integrations are a shared spreadsheet and a prayer.
With AurDesk
Partners see their own queue and status
Vendor requests tracked with approvals
REST API and signed webhooks for the rest
Swipe sideways to explore
A partners and vendors day
Four moments, one workspace.
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9:00
Partner opens their desk
Their own queue and status, isolated from your internal data.
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11:30
Partner raises a request
From a template: a POS issue, an integration failure, a billing question.
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14:00
Approval and reply
Your team replies in the same thread; any approval runs through Relay.
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17:00
Audit trail written
Every partner action is logged with who, what and when.
What this team uses most
The parts of AurDesk that carry a partners and vendors day.
Conversations
Every customer message in one thread, whatever channel it came from.
WhatsApp done properlyLive chat mode for WhatsAppEmail that behaves
Approvals and Requests
Approvals that move through people, not through forwarded emails.
Chains anyone can buildApprove without logging inReminders that are predictable
Customer 360
Every contact, commitment and payment, on one customer page.
Facts and commitments, not folkloreBilling in the same viewA monthly story for every client
Control and Reports
See risk before it becomes a complaint.
Service promises that respect business hoursAn assignment engine, not a rotaEscalation with ownership
See a partners and vendors day in AurDesk.
Book a 20-minute demo and we will set up a sample workspace that looks like your team.