Solutions
One workspace. Shaped to each team.
The same product and the same data — a different day for each person. Pick the team closest to yours.
Support and Success
One inbox for every channel, with the promise clock running.
- Every request has an owner and a due time
- Replies go out on the channel the customer used
- Managers see risk in the cockpit before the customer complains
Operations
Requests, approvals and promises for the people who run the day.
- Internal requests tracked like customer ones
- Recurring work scheduled, not remembered
- A trail for every sign-off
Finance and Collections
Approvals and collections without the chase.
- Every refund and discount has an approval trail
- Overdue balances visible on every request
- Collections digest instead of a weekly chase
HR and People
Who is in, who is logging, who is overloaded — without a form.
- Daily logs submitted where the work happens
- Workload visible per person
- Guided training tracks for every role
Founders and Leadership
The whole company's promises, on one page at 8 am.
- One morning digest instead of 40 groups
- Accounts at risk flagged weeks early
- Approvals above a threshold reach you automatically
Partners and Vendors
Give partners their own desk, inside yours.
- Partners see their own queue and status
- Vendor requests tracked with approvals
- REST API and signed webhooks for the rest
Any industry
Built for the shape of the work, not the sector.
AurDesk started inside a company that sells to retail and food brands, and the first users were its own support, finance and operations teams. What it solves — requests, approvals and promises scattered across email and chat — is the same everywhere.
Software and SaaS
Onboarding, incidents, renewals and billing questions from hundreds of accounts.
Retail and F&B chains
Outlet requests, loyalty and campaign issues, vendor approvals across locations.
Agencies and services
Client asks, change approvals, promised dates and time logged per client.
Finance and insurance ops
Requests with sign-off chains, audit trails and retention policies.
Healthcare and education
Front-desk requests, internal approvals and a portal for the people you serve.
Logistics and field ops
WhatsApp-first requests from the field, routed to the right desk with a clock.
Give every person on your team one calm screen.
20 minutes. We will set up a sample workspace with your channels so you see your own day in it.